Why buy from us?
Here you will find information about our company and some of the most important reasons to buy from us
COMPANY HISTORY:
Our company was founded in 1995 with a focus on the sale of metal furniture. However, since the initial close cooperation with the leading European manufacturer, the British company BISLEY, the company has developed dynamically and is constantly expanding its offer. Thanks to long-term cooperation with our suppliers, we have gradually secured very favorable conditions that allow us to offer our products at the lowest prices. In 2003, we founded our own company KOVOTYP s.r.o. in Bratislava, Slovakia, in 2014 the company METALSTEEL GmbH in Furth im Wald, Germany, and in 2017 the company METALTIP Kft. in Györ, Hungary.
PRESENT:
Today, we already represent more than 100 companies in these markets and can thus offer an extensive assortment of various variants and price categories. We represent leading European manufacturers - the British company BISLEY, the German companies C+P, Bedrunka+Hirth, Hüdig+Rocholz, the Polish manufacturer Malow, of course also important Czech companies such as POLAK, KOVOS, and KOVONA and many others.
OUR GOAL:
Our goal is a personal approach to each customer. Through carefully selected manufacturers and a team of trained salespeople - specialists, we always try to offer the best tailor-made solution for each client. We will select a standard or possibly atypical product that meets the following criteria in operation or the office:
- with suitable internal arrangement and equipment, it saves space and becomes clear
- saves time by unnecessary searching and running around and shortens production processes
- saves workers' health with appropriately chosen ergonomics
- we also emphasize the selection of products and suppliers according to the principles of sustainable development
We try to build such a relationship with each of our clients that they would like to come back to us. We believe that the best proof that we are on the right track is our satisfied customers.
OUR DEALERS:
We are not just a classic e-shop, catalog company, or mail-order store, but we have a team of professional traders who are happy to come to you. They can give the best advice and offer a tailor-made solution on the spot so that it is as efficient as possible. For your better idea, we will create a computer visualization for you and provide atypical production in the event that none of the standard products meet your requirements. In cooperation with our logistics department, we will choose the most advantageous form of transport, location, and assembly of the goods.
SAMPLE ROOM:
Since we are based in our own building in Slivenc, Prague, we have an extensive sample room. You have the opportunity to so-called touch the goods before you decide to buy. One of our experienced salespeople will advise you when choosing, and you can specify your requirements in more detail during coffee and together arrive at the most advantageous and best solution. Address and contacts.
GUARANTEE:
The goods are protected by a three-year, five-year, seven-year or ten-year warranty (depending on the type).
INSTALLMENT SALE (valid only for doctors):
For doctors, we also provide installment sales with no increase according to your needs. If you buy, for example, six filing cabinets, we will bring them all to you at once, and you can pay for example the price of one filing cabinet per month. The payment is thus spread over half a year and you will not pay a single crown extra!
SHIPPING AND SERVICES:
We deliver the goods with our own trucks with our own, professionally trained employees. We do not charge shipping for orders over 3,000 CZK without VAT (3,630 including VAT). If you are interested, we will then unpack and check the goods on the spot, and take away the packaging material - all for a modest fee. We only charge delivery and assembly according to the demands. We also partly use the transport company PPL for small shipments, larger goods are sent by the forwarding company Toptrans. More about transport here.
COMPLAINTS:
Make any complaints with us as with your seller, preferably in writing to the e-mail reklamace@kovovynabytek.cz. In our case, you always know where to turn with any problem. Permanent contact address, permanent business partners. Link to the complaints procedure.
IMPORTANT: If, after the delivery of the ordered goods, you discover other than obvious damage (under the intact packaging), which is probably caused by transport, it is necessary to claim this damage no later than 3 working days from the day the shipment was delivered to you. At the same time, we ask you to keep the package in which the shipment was delivered and to send written information about the extent of damage and photo documentation to the e-mail reklamace@kovovynabytek.cz. Claims for mechanical damage of this type made after this deadline will be rejected.
SERVICE:
We provide warranty and post-warranty service. Since we work exclusively with renowned European manufacturers with a long tradition (e.g. BISLEY was founded in 1931), service is guaranteed for a long time ahead.
HOW TO ORDER:
In addition to the classic order via the e-shop, we also accept all other possible forms of orders. By mail, e-mail (obchod@kovovynabytek.cz), fax, and telephone. Ordering on our e-shop is very simple, just follow the instructions on the screen. The fax number is 224 941 053, you can contact us by phone at any of the following numbers: 224 942 663, 733 710 443, or toll-free 800 888 868. If you do not call or we are unable to accept the order for any reason, we will call you back as soon as possible it will be possible.
PAYMENT:
Payment for goods can be made by transfer to an account with a maturity of 14 days (it is also possible to agree otherwise), cash on delivery, payment card online, cash or payment card upon receipt of goods at the store, cash or payment card upon receipt of goods from our drivers or from the contractual carrier. Please remember that the goods remain our property until payment is made in full.
ATTENTION: For e-shop orders, it will not be possible to choose invoice payment in the case of a non-registered customer. If you intend to shop in our store more often and have your ID number, it is therefore more advantageous for you to register. With the second and every subsequent order, you can automatically choose payment on the invoice by bank transfer as a payment method only after the goods have been delivered. If your company policy does not allow payment other than by invoice, after registration and subsequent agreement with our sales department, it is possible to include you among VIP customers and thus enable payment by invoice already on the first order. For natural persons without ID, invoice payment is only possible for permanent and reliable customers after registration and mutual agreement.
BUSINESS COOPERATION:
We provide significant wholesale discounts to companies that purchase goods as part of furnishing interiors for another customer.
FINAL BENEFICIARY:
We offer other customers various forms of discounts and gifts for larger or regular purchases of goods.
DELIVERY TIME:
The best-selling goods (A4 five-drawer, four-drawer, three-drawer, and two-drawer filing cabinets, A5 card holders, file and filing cabinets, wardrobes, home filing cabinets, safes...) are still in stock in sufficient quantities, for ordered goods, depending on the type, delivery time 2 - 5 weeks.
STOCK:
The ordered goods can also be picked up in person directly at the company's address, where our warehouse is also located (map here). Please let us know the date in advance so that we can prepare the goods for you.
ATYPICAL PRODUCTION:
If you do not find a product on our website that meets your expectations, we are able to provide atypical production in cooperation with selected manufacturers.
Enprag s.r.o., K Holyni 42, 154 00 Praha 5, tel.: 224 942 663, fax: 224 941 053, phone: 733 710 443, green line: 800 888 868, e-mail: info@kovovynabytek.cz